Payments
We accept the following types of payments:
1. Online payment with debit or credit card. Powered on Stripe payments.
Your financial information is protected and never divulged, not even to us. An email confirmation is sent to you and us every time you make a payment. Pay easily and securely.
2. PayPal.
Designed for PayPal account holders. After you create an order, you are redirected to a secure payment gateway where you enter the necessary information. The Payment is made practically immediately, so we send the goods no later than the next working day.
3. Bank transfer.
After receiving your order, we will send you an account number and a variable symbol. You will pay the Goods in advance to our bank account with Raiffeisenbank. Upon receipt of the payment we send the goods, giving you the deadline when the shipment arrives. It Is important to indicate the correct variable symbol in order to assign the payment to your order.
4. Google pay.
Google Pay An easy, secure, and fast way to pay from Google. This payment requires a saved debit or credit card in Google Pay or your Google Account.
Shipping
Packages are generally dispatched within 1-2 working days after receipt of payment and are shipped via priority air mail provided by Czech Post. Worldwide shipment guaranteed.
Delivery estimates for priority air mail are 5-25 working days since the dispatch date. It depends on the remoteness of the recipient from the Czech Republic
Please be aware that delivery during Czech public holidays is not possible.
Please note that the delivery time for priority air mail is estimated by the Czech Postal services, and can be longer for countries situated far from Czech Republic. For example Australia, New Zealand, South Africa and almost all South America.
Shipping fees include handling and packing as well as postage costs.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will be applied to each of them.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are sized up and your items are well-protected. If anything happened to the parcel, we will refund or replace the order, we will resend the package in case of lost only after 30 days from the shipping date.
1. Shipment of goods from the warehouse, carried out after 100% payment of the order
2. Prices for the products do not include shipping costs. Shipping cost is calculated individually depending on the weight and place the order destination. Worldwide shipping is carried out by Czech Post.
3. The cost of getting goods to the place of destination, the buyer pays for itself